Description:
Head Concierge
Can build relationships with anyone you come across?
Genuine passion for excellent customer service?
Looking to step into corporate hospitality industry?
The Role
We're hiring for a Head Concierge based in the Sydney offices.
Your day to day
The role is diverse. No day is the same; From meet & greet to administration tasks, room bookings and liaising with workplace managers and contractors, you will have the opportunity to hone your skills and acquire new ones.
- Provide engaging, on brand welcome and farewell to staff, clients and contractors
- Assist key stakeholders with guest services - building information, storage of luggage, transportation assistance and local directions
- Register visitors & staff using designated management system
- Work closely with security teams to ensure people & building safety
- Complete daily administration duties
- Manage bookings for all meeting spaces
- Ensure reception spaces, guest lounges and meeting rooms are well-presented.
- Assist the Property Team with lobby activations
What you will bring to the role
The ideal candidate will have a proactive attitude, flexibility and ability to work with different teams and a genuine passion for delivering a 5-star service in a high-end corporate environment.
- Experience in five star hotels or top-end hospitality
- Experience servicing VIP and Executive-Level guests in a professional manner
- Ability to work autonomously, while being self-motivated and driven
- Attentive ability to anticipate client needs
- Ability to create lasting impressions and meaningful relationships
- Discretion and confidentiality and the ability to build a high level of trust
- Immaculate presentation and grooming standards
- Excellent computer & communication skills
What we offer you
We look after you
- Competitive salary above award
- Monday to Friday work schedule
- Weekends and Public Holidays off
There's more..
- Work Life Balance: There is lots to do and discover outside of work and to keep a healthy lifestyle, we want you to take leave regularly.
- Training and Development: Opportunity for paid training and development packages
- Rewards Program: A generous rewards and recognition program
- Wardrobe Services: Supplied corporate wardrobe and dry-cleaning services.
- Career Progression: The opportunity to progress your career if you commit to First Contact
- Diversity & Inclusion: We foster a work environment where diversity is valued, life balance is important, and individual aspirations are encouraged.
About us
A business focused on others
First Contact is the leading Corporate Concierge and Workplace Services provider in Australia, with five-star customer service at the heart of what we do. First Contact works with premium companies within the banking, finance, telecommunications sectors (and many more), to deliver the customer service component of their business.
If you want to learn more about us, please visit https://firstcontact.co/Home/AboutUs.
Apply Now
- To apply, select the ‘Apply Now' button and provide a copy of your resume.
- Applications close midnight, 10 December 2022.
For more information
- For more information please contact mc@firstcontact.co.
Career Advisory
Success in getting your next career opportunity post-COVID, depends on understanding the new recruitment process. Its about how you play the game that gives you the success you will need to stand apart from the rest.
A resume is a summary of your work experience, skills, and education. Your resume should highlight how your aptitude and abilities match the requirements of the job you are applying for.
The LinkedIn summary is your key career marketing statement. It's your central capability statement; the defining part of your profile that is viewed by all. If it captures interest, you will keep them wanting more.
Subscribe to our Career Advisory
Add some text to explain benefits of subscripton on your services. We'll send you the best of our blog just once a weekly.