Be the face and heart of Melbourne's most premium assets
First Contact is the Workplace Services specialist in Australia, with customer service at the heart of what we do. First Contact works with premium companies within the banking, finance, and telecommunications sectors (plus many more), to deliver the customer service component of their business.
As a service professional, you thrive on making someone else's day a little better! You welcome the tenants of the building with a big smile, you are ready to assist them wherever necessary & you naturally engage at all levels.
Why work for First Contact? Because we look after you!
The core of our business is our people! As a First Contact employee, you will be provided with a range of benefits to develop your career and your personal goals.
The Opportunity:
The Community & Concierge Lead will be empowered to surprise and delight customers, swiftly form rapport with a broad range of individuals and deliver best-in-class Concierge services and recommendations. With a flair for creating magic moments, encouraging engagement and anticipating unspoken needs, you will be an expert in crafting a sense of community.
Here's what you will focus on:
What you will bring to the role:
Another great article from the good people at McKinsey on #workplaceexperience and #workplace
Success in getting your next career opportunity post-COVID, depends on understanding the new recruitment process. Its about how you play the game that gives you the success you will need to stand apart from the rest.
A resume is a summary of your work experience, skills, and education. Your resume should highlight how your aptitude and abilities match the requirements of the job you are applying for.
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