Join the Future of Workplace Services as a Senior Workplace Services Coordinator! 

Are you an ambitious hospitality or workplace services professional seeking an exciting career opportunity? Look no further! First Contact, the leading provider of workplace services in Australia, is on the lookout for a dynamic individual to join our remarkable service story. 

• Position: Senior Workplace Services Coordinator. 

• Location: Melbourne, Victoria. 

• Salary: Up to $85,000 per annum + superannuation. 

About Us: 

Welcome to First Contact, where our foundational belief is in creating unparalleled opportunities for our people, fostering environments that are not just workplaces but arenas of excellence and growth. At the heart of our operation, our vision thrives on crafting exceptional workspaces that resonate with the values of Collaboration, Loyalty, Excellence, Accountability, and Respect (CLEAR). It’s more than just a job here—it’s a commitment to a culture where every interaction is prioritised, every challenge is met with innovative teamwork, and every achievement is a testament to our collective spirit. Join us and be part of a forward-thinking team dedicated to redefining excellence in workplace services, where your contribution is not just valued but celebrated. 

About the Role: 

Reporting directly to the General Manager - Workplace Services, you will play a pivotal role in coordinating our front-of-house workforce deployed at corporate organisations across Victoria, Adelaide, and Perth. Your specific responsibility will be overseeing our agile deployment team in Melbourne, ensuring seamless operations, and unparalleled service delivery. Additionally, you will maintain recruitment channels and ensure best service practices are deployed throughout our clientele workplaces. 

Key Responsibilities: 

• Direct and lead a team of frontline staff across multiple locations. 

• Collaborate with corporate host organisations to enhance service delivery. 

• Oversee the agile deployment team in Melbourne, ensuring efficient operations. 

• Drive continuous improvement initiatives to optimise workplace services. 

• Foster a culture of excellence and teamwork among staff members. 

• Maintain strong client relationships and address any service-related issues promptly. 

• Maintain recruitment channels and ensure best practices in workplace services. 

About You: 

• Previous experience in workplace services within a commercial setting 

• Strong leadership skills with the ability to motivate and inspire a team. 

• Exceptional communication and interpersonal skills 

• Proven track record of delivering high-quality service in a dynamic environment. 

• Ambitious and driven with a passion for excellence. 

• Ability to thrive in a fast-paced, ever-evolving industry. 

Why Join Us: 

• Be part of a forward-thinking company shaping the future of workplace services 

• Enjoy a supportive work environment with opportunities for growth and development. 

• Competitive salary package with additional benefits 

• Achieve work-life balance with flexible working arrangements. 

How to Apply: 

Are you ready to embark on an exciting career journey with First Contact? This is your chance to become part of a dynamic team that values innovation, excellence, and inclusivity. Don't miss out on this incredible opportunity! Please submit your resume and a cover letter detailing your relevant experience and why you believe you're the perfect fit for this role to link below.  We look forward to reading about your achievements and how you can contribute to our team. All applications are valued, and we commit to an inclusive selection process. Stay tuned for next steps as we review your application.