About WorkHub:
WorkHub is a premium coworking space that offers highly personalised and bespoke business support services for professionals. Located in the heart of Melbourne, WorkHub provides a vibrant and collaborative environment designed to help businesses thrive.
Role Overview:
We are seeking a dynamic and motivated Community Manager to join our team at WorkHub. As the Community Manager, you will play a pivotal role in shaping and maintaining the unique, personalised experience that sets WorkHub apart from other coworking spaces in Australia.
We are seeking a dynamic and motivated Community Manager to join our team at WorkHub. As the Community Manager, you will play a pivotal role in shaping and maintaining the unique, personalised experience that sets WorkHub apart from other coworking spaces in Australia. Your mission will be to cultivate a professional, yet warm and inclusive community where members can thrive and achieve their business goals. This role is a single-staffed site, where you will be an integral part of First Contact's national support team.
This position requires periods of sitting, standing, walking and manual handling.
Key Responsibilities:
Sales: Drive membership sales and promote the unique benefits of WorkHub to potential members, showcasing our commitment to personalized business support.
Staffing: As a single-staffed site, you will manage the daily operations and ensure exceptional service delivery, working closely with the national support team for additional resources and support.
Business Support Services: Provide high-quality, tailored business support services to members, including administrative assistance, travel requirements, event planning, and networking opportunities, ensuring that each member feels valued and supported.
Invoicing: Manage invoicing and ensure timely payment from members, maintaining transparent and efficient financial operations.
Qualifications:
Proven experience in a similar role, preferably in a coworking or serviced office environment.
Strong sales and customer service skills.
Excellent organisational and multitasking abilities.
Proficiency in invoicing and basic financial management.
Strong leadership and team management skills.
What We Offer:
Competitive salary and benefits package.
Opportunity to be part of a vibrant and growing community.
Professional development and career growth opportunities at First Contact.
A supportive and collaborative work environment.
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