Description:
We currently have an opportunity for an energetic and enthusiastic Concierge to join our dynamic team in Fortitude Valley, Brisbane
We are seeking a customer experience champion who can help us deliver unscripted, personalised service in a corporate environment.
If you are looking for a role where you can let your true colours shine and deliver the best possible service, look no further!
What will be involved in your day to day tasks?
* Provide an engaging on-brand welcome and farewell to all staff, clients and contractors entering the site
* Register visitors & staff using the designated site access management system
* Ensure the reception area (desk and guest lounges) are clean and tidy at all times
* Work closely with security teams to ensure the safety of the building
* Assist with administrative tasks as per the request from the tenant
* Recognise VIPs, guests and building staff and use their names wherever possible
* Provide a service level beyond the tenant's expectations 'to go above and beyond'
* Look for ways to improve the tenant's experience of working within the building
* Deliver on WOW moments, which our visitors and clients will not forget
* Conduct Work Ready Audits to ensure compliance with safety and operational standards
* Assist with facility coordination tasks, including liaising with maintenance teams and managing minor repairs or issues
This position requires periods of walking, standing, sitting and/or manual handling.
You will have:
- Hospitality, corporate reception or premium airline experience
- Exceptional customer service attitude
- Strong verbal and written skills
- Excellent interpersonal and communication abilities
- A vibrant, adaptable personality
We offer:
- Health services including 24/7 active health and emergency response
- Employee rewards program with retail vouchers
- Corporate wardrobe and dry cleaning
- Paid training and development opportunities
- Potential for career advancement within First Contact
To apply, click the "Apply Now" button and submit your resume and cover letter outlining your relevant skills and experience.
Career Advisory
Success in getting your next career opportunity post-COVID, depends on understanding the new recruitment process. Its about how you play the game that gives you the success you will need to stand apart from the rest.
A resume is a summary of your work experience, skills, and education. Your resume should highlight how your aptitude and abilities match the requirements of the job you are applying for.
The LinkedIn summary is your key career marketing statement. It's your central capability statement; the defining part of your profile that is viewed by all. If it captures interest, you will keep them wanting more.
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