Description:
At First Contact we create workplace experiences that feel welcoming, seamless and genuinely hospitality-led.
We’re currently looking for a Hospitality Specialist to join our Workplace Services team supporting a premium corporate environment. This is a hands-on role suited to someone who enjoys hospitality, workplace operations and creating great day-to-day experiences for people within the workplace.
The Role
This position supports the daily operation and presentation of workplace hospitality services across the asset, including coffee operations, pantry management, meeting room support and workplace presentation tasks.
You’ll work closely with Concierge, Workplace Services and Facilities teams to help maintain a high standard across the workplace environment.
Key Responsibilities
- Support the day-to-day operation and presentation of workplace coffee and pantry services
- Clean, maintain and reset commercial coffee equipment in line with manufacturer standards
- Coordinate consumables, milk deliveries, pantry replenishment and stock management across the workplace
- Assist with meeting room hospitality, bulk coffee requests and workplace event support
- Support operational setups and day-to-day hospitality services across Level 41 and Level 14
- Conduct workplace presentation checks and floor walk inspections, proactively identifying presentation issues
- Log, escalate and report workplace presentation or maintenance concerns through Prism
- Support dishwasher operations, back-of-house hospitality tasks and end-of-day resets
- Maintain high WH&S, food safety, cleaning and operational compliance standards at all times
Physically capable of standing, walking, sitting, manual handling and lifting stock throughout the shift while undertaking hands-on operational duties in line with WH&S requirements
About You
- Hospitality or housekeeping, workplace services experience preferred
- Friendly, proactive and service-focused approach
- Strong attention to detail and presentation
- Comfortable working independently within a corporate environment
- Experience with coffee equipment or hospitality operations highly regarded
- Reliable with strong communication and teamwork skills
Why Join First Contact?
- Rewarding Monday–Friday role : enjoy your evenings and weekends
- Compensation surpassing industry standards
- Outstanding rewards program with access to gift cards and team perks
- Learning and development from some of the best leaders in Australia’s workplace experience industry
- Access to the Sonder Employee Wellbeing Platform providing around-the-clock safety, medical and wellbeing support
- Hospitality-led culture focused on people, experience and career growth
Are you ready to embark on a professional journey like no other? Join our team today and become a vital part of this exciting adventure!
Together, let's create a workplace experience that leaves a lasting impression.
Career Advisory
Success in getting your next career opportunity post-COVID, depends on understanding the new recruitment process. Its about how you play the game that gives you the success you will need to stand apart from the rest.
A resume is a summary of your work experience, skills, and education. Your resume should highlight how your aptitude and abilities match the requirements of the job you are applying for.
The LinkedIn summary is your key career marketing statement. It's your central capability statement; the defining part of your profile that is viewed by all. If it captures interest, you will keep them wanting more.
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