Concierge & Reception Opportunities – Perth CBD

  • Perth, CBD - AUD Industry Standards
Description:

We are currently seeking customer-focused and professional team members for two opportunities within our Perth CBD portfolio:

  • 1 x Casual Support Team Member
  • 1 x Part-Time Executive Receptionist (Fixed Hours: Monday to Friday, 9:00am – 2:00pm)

These positions will support a range of premium commercial properties and workplace environments across the Perth CBD.

About the Roles

The successful candidates will be responsible for delivering exceptional front-of-house experiences while supporting the daily operations of premium commercial buildings, concierge services and workplace environments.

Depending on the role and site requirements, your day may include:

  • Warmly welcoming tenants, visitors and contractors
  • Managing reception, concierge and customer service enquiries
  • Handling meeting room bookings, service requests and administrative support
  • Assisting with building operations and tenant engagement initiatives
  • Providing information regarding building amenities, transport and local services
  • Maintaining presentation standards across lobby and communal areas
  • Supporting multiple sites and teams where required
  • Building strong professional relationships with clients, tenants and stakeholders

About You

To succeed in these positions, you will demonstrate:

  • Experience in hospitality, concierge, reception, customer service or workplace environments
  • Excellent verbal and written communication skills
  • Professional presentation and a positive, approachable manner
  • Strong organisational and multitasking abilities
  • A passion for delivering exceptional customer service
  • Ability to work calmly and efficiently in fast-paced environments
  • Reliability, flexibility and a proactive attitude

Experience within premium commercial properties, corporate environments or 5-star hospitality settings will be highly regarded.

The Benefits

At First Contact, we invest in our people. Benefits include:

  • Competitive salary and conditions
  • Paid training and development opportunities
  • Career progression within a national company
  • Supportive and inclusive team culture
  • Reward and recognition programs
  • Opportunity to work across premium sites within the Perth CBD
 
We look forward to hearing from you! 

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